We offer a full 2-year warranty that protects your purchase from structural defects and manufacturing faults. Our warranty applies to divan beds, headboards and sofa purchased from 1st October 2021 onwards. Exclusions apply.
The warranties shall not apply when:
This warranty does not affect your statutory rights.
All claims will be treated individually per the circumstances in the case in question.
If you wish to make a claim under this manufacturer's warranty, please check our Warranty terms and conditions to see if your claim qualifies.
To register your claim with us you will need to email us with:
Please email us at: hello@bsspoke.co.uk
We will send you a confirmation email upon receipt of your claim and confirm next steps.
Wherever possible, replacement product will be like for like. However, if a particular style, material or model is no longer available we will substitute appropriately from our current range.